Employee assistance programs, also known as EAPs, enhance organizational effectiveness by identifying and removing obstacles to productivity and also by resolving a participant's personal and work-related concerns. Certain EAP models also reduce direct medical costs through effective treatment and advocacy-driven guidance for members with a variety of mental health or substance abuse issues.

The construct of CuraLinc Healthcare’s ROI Dashboard is based on a combination of EAP-driven outcomes, current research and a leading conceptual model developed by Dr. Mark Attridge, an independent consultant who conducts studies and trainings on the ROI for workplace mental health services to EAP and benefits professionals.

CuraLinc’s ROI Dashboard emphasizes three pillars of financial return.

  • Health Care Costs This includes savings from would-be outpatient claims that were resolved within the EAP, as well as from high-risk cases involving depression and substance abuse.

  • Human Capital Costs This pillar reflects a reduction of lost productivity time (LPT) from lower absenteeism and presenteeism rates, as well as the avoidance of turnover for a small percentage of high-risk employees who used the program.

  • Organizational Costs This area of return recognizes the value to the business for all non-counseling elements of the EAP, including educational and preventive services provided by the program to the organizational leadership, managers and employees at the worksite.

This Dashboard helps organizations connect the program's intuitive value to its measurable value, making it much easier for benefits professionals and advisors to understand the impact of the program. For a deeper dive into the logic behind this calculator, contact your CuraLinc representative or fill out a short inquiry form and we’ll contact you at your convenience.

To calculate the financial offset of CuraLinc's EAP, simply fill in the three blanks below (number of employees, average hourly wage and the per employee per month price) and click 'Calculate'. Your organization's Return on Investment (ROI) Ratio will be shown at the bottom of this page.

CuraLinc

Savings by Segment

Savings from Program

ROI by Segment

Health Care Costs
Non-Acute (Outpatient MHSA) Claims Offset Costs of a typical episode of care for outpatient MHSA cases that were addressed within the EAP.
High-Risk Claims Offset Reduction in the annual health care burden for select participants whose depression or substance abuse migrated from at-risk or high-risk to no risk after using the EAP.
Sub-Total
Human Capital Costs
Improved Productivity Mitigated further productivity losses for distressed employees that originally resulted in absenteeism and presenteeism.
Reduction in Turnover Avoided employee turnover for the small portion of EAP users who were most at-risk for job loss.
Sub-Total
Organizational Costs
Business Support Service Delivery Replacement cost of specialty services like crisis response, management consultation and organizational development (training).
Sub-Total
Total Savings
Investment in Program
Employees
PEPM
Annual Investment

Program Return on Investment

1 This figure was taken from the U.S. Department of Labor, Bureau of Labor Statistics and does not include the cost of benefits. Please revise it to reflect the average wage in your organization.

2 This is a sample price for a mid-sized employer and a five-session short-term counseling model. Pricing varies according to employer size and session model.