Why leading employers trust CuraLinc to improve their employees’ mental health
Personalized navigation and advocacy
CuraLinc’s licensed clinicians provide personalized guidance to the most appropriate care regardless of the complexity of a member’s needs, whether it’s within the EAP, another employer-sponsored benefit, the health plan or community resources.
Emphasis on choice and preference
Mental health care isn’t one-size-fits-all. We give employees and their family members the power to choose a provider, discipline and modality they feel comfortable with, which helps them build a strong therapeutic alliance and a higher likelihood of positive treatment outcomes.
Meaningful impact on health and productivity
CuraLinc’s evidence-based approach leads to a measurable impact on employee health and productivity. We use clinically validated assessment tools to guide care planning and measure treatment outcomes.
CuraLinc’s care journey empowers high-quality, personalized support
CuraLinc approaches EAP administration with four simple goals in mind: engage employees; improve access to mental health support; create a positive impact on employee health, wellbeing and productivity; and help both employees and employers mitigate risk.
Engagement
Moving members from confusion to clarity by igniting an initial connection
Every element of CuraLinc’s program design, service philosophy and innovation strategy are meticulously crafted with engagement in mind. Our frictionless user experience is built to engage employees, extend the footprint of care and remove barriers to care and support.
Access
Creating an integrated system of entry points powered by choice and preference
By offering 13 convenient avenues to access care – and allowing participants to choose not only the modality but also the provider they feel most comfortable with – CuraLinc is empowering care, rather than prescribing it.
9 seconds average speed to answer from a licensed clinician
2.1 days average speed to care for both in-person and virtual counseling and coaching sessions
Navigation
Reducing barriers to care through personalized advocacy and guidance
CuraLinc’s concierge user experience ensures that members receive the help they need when they need it – whether their concerns are mild, moderate or complex. We take great care in matching members with providers who practice evidence-based treatment, align with their modality and diversity preferences, have verified availability and participate in their benefit plan network.
97% of participants complete care with the clinician they’re initially matched with
74 Net Promoter Score™
95% of cases are resolved within the program
Support
Providing evidence-based treatment across the spectrum of mental health needs
With CuraLinc, employees and their family members can access clinical and preventive care and resources to improve their mental health. Every modality is delivered in-house to ensure quality and eliminate the challenges associated with outsourcing treatment.
Culturally competent intake and provider mapping process to support underserved and vulnerable populations including BIPOC, LGBTQIA+ and veterans
Support for individuals, families, couples, children and teens
Outcomes
Delivering a measurable impact on health, productivity and costs
CuraLinc’s evidence-based treatment modalities have demonstrated reliable improvement in members’ health, wellbeing and productivity, as well as a substantial return on investment for employers.
Employer support services
Critical incident response
Reduce the impact of traumatic events on employee wellbeing and productivity
Management consultation
Consultative resource to assist supervisors and managers with challenging employee and organizational issues
Employee and supervisor training
Customized modules that minimize risk and liability and help employees and supervisors develop key competencies
Formal management referrals
Structured support for assisting and resolving employee policy violations and productivity concerns
Outstanding results in every industry
CuraLinc has extensive experience with clients in the hospital, healthcare, manufacturing, retail, restaurant, education, financial services and veterinary industries. Learn more about our industry-specific services and outcomes and individual client success stories.
